GUIDEcx incident

GUIDEcx is experiencing degraded performance and some users are unable to access the Project list page.

Minor Resolved View vendor source →

GUIDEcx experienced a minor incident on July 30, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 10:28 PM UTC
Resolved
Jul 30, 2026, 10:28 PM UTC
Duration
—
Detected by Pingoru
Jul 30, 2026, 10:28 PM UTC

Update timeline

  1. resolved Jul 30, 2026, 10:28 PM UTC

    Type: Incident Duration: 59 minutes Affected Components: API v1, API v2, Advanced Time Tracking, Report Navigator and Report Builder, Compass Customer Portal, Resource Management, Project Management Jul 30, 22:28:02 GMT+0 - Investigating - We are currently investigating this incident. Jul 30, 22:54:39 GMT+0 - Monitoring - Latency has improved and most users able to navigate the app without issues. We are continuing to work on identifying the root cause. Jul 30, 23:26:58 GMT+0 - Resolved - This incident has been resolved.