Is GuestPoint down?
Last checked 6m agoNo incidents right now.
GuestPoint is operational right now. Last checked 6m ago; the most recent incident resolved 18d ago.
Real-time GuestPoint status, recent outages, and incident history — pulled directly from GuestPoint's official status page at https://statuspage.guestpoint.com every 5 minutes. Pingoru tracks 31 GuestPoint services and has captured 3 incidents in the last 90 days (99.89% uptime). Get email, Slack, Discord, or webhook alerts the moment GuestPoint reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 5 updates
- investigating · Aug 27, 2026, 10:41 PM UTC
We are investigating very slow responses in the Cloud environment this morning.
- investigating · Aug 27, 2026, 11:26 PM UTC
Responsiveness should be improved now. We are continuing to monitor closely.
- investigating · Aug 28, 2026, 12:14 AM UTC
We are aware that performance is still suffering and we are continuing to work on it. Please note that this issue is not related in any way to the software release yesterday.
- monitoring · Aug 28, 2026, 12:50 AM UTC
Operations have now returned to normal, with a known exception being the re-opened accounts screen which we continue to investigate.
- resolved · Aug 28, 2026, 02:33 AM UTC
The system performance remains normal apart from an issue with re-opened accounts. We are closing this incident, but separately investigating this particular issue.
Latest: The system performance remains normal apart from an issue with re-opened accounts. We are closing this incident, but separately investigating this particular issue.
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Timeline · 3 updates
- monitoring · Jun 26, 2026, 03:44 AM UTC
GuestPoint Cloud server is currently experiencing periodic slow responses. Technical staff have identified the cause and are working on the issue.
- resolved · Jun 26, 2026, 06:53 AM UTC
Response times are returning to normal. Our sincere apologies for the inconvenience. We will continue to monitor the situation. It appears that the issue was the result of archiving a large amount of obsolete data that happened last night as part of our ongoing program to improve performance. This unfortunately and unexpectedly caused our database engine to regularly choose sub-optimal ways of retrieving data, causing it to become extremely busy. We have completed a process to get the system to renew the information it uses when deciding the best way to find data.
- resolved · Jun 26, 2026, 07:07 AM UTC
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- Slow Responses on GuestPoint Cloud ResolvedStarted Aug 27, 2026, 10:41 PM UTC · Resolved Aug 28, 2026, 02:15 AM UTC · 3h 33m
- Started Jun 26, 2026, 03:44 AM UTC · Resolved Jun 26, 2026, 06:56 AM UTC · 3h 11m