Is GuestPoint down?
Last checked 3m agoNo incidents right now.
GuestPoint is operational right now. Last checked 3m ago; the most recent incident resolved 4h ago.
Real-time GuestPoint status, recent outages, and incident history: pulled directly from GuestPoint's official status page at statuspage.guestpoint.com every 5 minutes. Pingoru tracks 31 GuestPoint services and has captured 3 incidents in the last 90 days (99.93% uptime). Get email, Slack, Discord, or webhook alerts the moment GuestPoint reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 5 updates
- investigating · Aug 27, 2026, 10:41 PM UTC
We are investigating very slow responses in the Cloud environment this morning.
- investigating · Aug 27, 2026, 11:26 PM UTC
Responsiveness should be improved now. We are continuing to monitor closely.
- investigating · Aug 28, 2026, 12:14 AM UTC
We are aware that performance is still suffering and we are continuing to work on it. Please note that this issue is not related in any way to the software release yesterday.
- monitoring · Aug 28, 2026, 12:50 AM UTC
Operations have now returned to normal, with a known exception being the re-opened accounts screen which we continue to investigate.
- resolved · Aug 28, 2026, 02:33 AM UTC
The system performance remains normal apart from an issue with re-opened accounts. We are closing this incident, but separately investigating this particular issue.
Latest: The system performance remains normal apart from an issue with re-opened accounts. We are closing this incident, but separately investigating this particular issue.
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Incident record
Since April 2026 · Uptime Com · 31 components checked every 5 minutesThe longest incident in the last year, Major Outage detected on status page on April 19, 2026, ran for 19 hours. 3 maintenance windows announced in the same period.
Most affected components, last 12 months
- Overall1
Latest incidents
- Slow Responses on GuestPoint Cloud
We are investigating very slow responses in the Cloud environment this morning.
- Lumpy response times for GuestPoint Cloud
GuestPoint Cloud server is currently experiencing periodic slow responses. Technical staff have identified the cause and are working on the issue.
- Availability Updates not going through for GuestPoint Premium / Su
Availability updates are currently returning errors from Su. Su support have been informed and are investigating. Reservation collection is not affected.
- Slow Responses on GuestPoint Cloud ResolvedStarted Aug 27, 2026, 10:41 PM UTC · Resolved Aug 28, 2026, 02:15 AM UTC · 3h 33m