Ongoing since 08:20 PM UTC, affecting Mobile App 2.0 and Web App.
We are currently seeing the system operating as normal, except for some expected increase in general load due to functionality being restored. We suspect this was an upstream Azure issue, but don't yet have a root cause identified. We are continuing to monitor closely.
Affected components
Update timeline
- investigating Nov 11, 2026, 08:41 PM UTC
Users cannot access their rooms through the web portal and mobile app due to a backend server failing to return room data. We've correlated the resource causing the issue, but we are currently identifying a fix.
- monitoring Nov 11, 2026, 09:11 PM UTC
We are currently seeing the system operating as normal, except for some expected increase in general load due to functionality being restored. We suspect this was an upstream Azure issue, but don't yet have a root cause identified. We are continuing to monitor closely.
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