Resolved after 1 hour 37 minutes, affecting Web App and Knowledge Bases, on August 30, 2019.
App access and performance have been restored.
Affected components
Web AppKnowledge Bases
Update timeline
- investigating Aug 30, 2019, 05:17 PM UTC
Currently investigating a service interruption which may be causing issues loading the app for some accounts.
- investigating Aug 30, 2019, 06:11 PM UTC
App access and performance have been restored.
- resolved Aug 30, 2019, 06:54 PM UTC
This incident has been resolved.
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