Resolved after 2 hours 45 minutes, affecting Web App, on September 3, 2019.
Traffic has decreased and operations are returning back to normal. We are still in the process of adding application servers to handle any future spikes and we will continue to monitor the situation.
Affected components
Update timeline
- investigating Sep 03, 2019, 02:11 PM UTC
Our ops team is currently investigating slowdowns across the Groove app.
- identified Sep 03, 2019, 03:17 PM UTC
Our ops team has identified the issue as a sharp increase in traffic. We are in the process of adding more application servers to handle the increased load.
- monitoring Sep 03, 2019, 03:35 PM UTC
Traffic has decreased and operations are returning back to normal. We are still in the process of adding application servers to handle any future spikes and we will continue to monitor the situation.
- resolved Sep 03, 2019, 04:56 PM UTC
This incident has been resolved.
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