Resolved after 56 minutes, affecting Web App and Inbox API and 1 more, on December 4, 2019.
A fix has been deployed, and we are currently monitoring memory usage.
Affected components
Web AppInbox APIReports API
Update timeline
- identified Dec 04, 2019, 04:31 PM UTC
A recent deploy has triggered an excessive use of memory on our servers. Some users may experience slowness when using the application. All emails are still processed and stored properly, and no customer communications will be lost. A fix for this issue is currently being tested.
- monitoring Dec 04, 2019, 05:13 PM UTC
A fix has been deployed, and we are currently monitoring memory usage.
- resolved Dec 04, 2019, 05:28 PM UTC
This incident has been resolved.
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