Groove incident

Server overload

Notice Vendor's status page →

Resolved after 1 hour 41 minutes, affecting Web App and Inbox API and 1 more, on March 23, 2020.

monitoring Mar 23, 2020, 11:39 AM UTC

We have resolved the issue and are monitoring the situation

Started
Mar 23, 2020, 11:05 AM UTC
Resolved
Mar 23, 2020, 12:47 PM UTC
Duration
1h 41m
Detected by Pingoru
Mar 23, 2020, 11:05 AM UTC

Affected components

Web AppInbox APIKnowledge Bases

Update timeline

  1. investigating Mar 23, 2020, 11:05 AM UTC

    We are investigating a case of server overload. More info to follow.

  2. investigating Mar 23, 2020, 11:39 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 23, 2020, 11:39 AM UTC

    We have resolved the issue and are monitoring the situation

  4. resolved Mar 23, 2020, 12:47 PM UTC

    This incident has been resolved.

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