Groove incident

Email processing delayed

Resolved after 38 minutes, affecting Inbox API, on April 2, 2020.

monitoring Apr 02, 2020, 10:59 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 02, 2020, 10:27 PM UTC
Resolved
Apr 02, 2020, 11:06 PM UTC
Duration
38m
Detected by Pingoru
Apr 02, 2020, 10:27 PM UTC

Affected components

Inbox API

Update timeline

  1. investigating Apr 02, 2020, 10:27 PM UTC

    We are backed up in processing incoming emails. No emails are lost. They will be processed once we are back online.

  2. identified Apr 02, 2020, 10:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 02, 2020, 10:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 02, 2020, 11:06 PM UTC

    This incident has been resolved.

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