Groove incident

Groove connectivity issues

Major Vendor's status page →

Resolved after 57 minutes, affecting Web App and Inbox API and 1 more, on April 22, 2021.

monitoring Apr 22, 2021, 12:40 PM UTC

We've identified the issue and deployed a fix

Started
Apr 22, 2021, 12:10 PM UTC
Resolved
Apr 22, 2021, 01:08 PM UTC
Duration
57m
Detected by Pingoru
Apr 22, 2021, 12:10 PM UTC

Affected components

Web AppInbox APIKnowledge BasesReports API

Update timeline

  1. investigating Apr 22, 2021, 12:35 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 22, 2021, 12:36 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 22, 2021, 12:40 PM UTC

    We've identified the issue and deployed a fix

  4. resolved Apr 22, 2021, 01:08 PM UTC

    This incident has been resolved.

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