Groove incident

Groove slow to load in app and mobile.

Resolved after 17 minutes, affecting Web App and Inbox API, on May 19, 2021.

identified May 19, 2021, 02:20 PM UTC

The issue has been identified and a fix is being implemented.

Started
May 19, 2021, 02:12 PM UTC
Resolved
May 19, 2021, 02:29 PM UTC
Duration
17m
Detected by Pingoru
May 19, 2021, 02:12 PM UTC

Affected components

Web AppInbox API

Update timeline

  1. investigating May 19, 2021, 02:12 PM UTC

    We are currently investigating an issue with speed to load with the groove app and mobile.

  2. identified May 19, 2021, 02:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 19, 2021, 02:29 PM UTC

    This incident has been resolved.

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