Groove incident

Knowledge base display / slow loading issue

Resolved after 3 hours 14 minutes, affecting Knowledge Bases, on August 22, 2022.

monitoring Aug 22, 2022, 07:17 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 22, 2022, 05:57 PM UTC
Resolved
Aug 22, 2022, 09:12 PM UTC
Duration
3h 14m
Detected by Pingoru
Aug 22, 2022, 05:57 PM UTC

Affected components

Knowledge Bases

Update timeline

  1. investigating Aug 22, 2022, 05:57 PM UTC

    Knowledge bases hosted by Groove may be experiencing slow loading or display issues. Our team is actively investigating the issue.

  2. monitoring Aug 22, 2022, 07:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 22, 2022, 09:12 PM UTC

    This incident has been resolved.

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