Groove incident

Degraded service on Groove inbox (delay on incoming tickets, logging in, live chat, ticket updates)

Minor Vendor's status page →

Resolved after 18 minutes, affecting Web App and Inbox API, on September 6, 2023.

investigating Sep 06, 2023, 02:41 PM UTC

Users may see degraded performance in some areas in Groove.

Started
Sep 06, 2023, 02:41 PM UTC
Resolved
Sep 06, 2023, 02:59 PM UTC
Duration
18m
Detected by Pingoru
Sep 06, 2023, 02:41 PM UTC

Affected components

Web AppInbox API

Update timeline

  1. investigating Sep 06, 2023, 02:41 PM UTC

    Users may see degraded performance in some areas in Groove.

  2. resolved Sep 06, 2023, 02:59 PM UTC

    Full service has resumed.

Your product runs on more than Groove

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →