Groove incident
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail)
Minor Vendor's status page →
Resolved after 4 hours 20 minutes, affecting Email and Social and 1 more, on December 2, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
EmailSocialWeb AppLive ChatInbox APIKnowledge Bases
Update timeline
- investigating Dec 02, 2024, 08:13 AM UTC
We are currently investigating this issue.
- identified Dec 02, 2024, 09:07 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 02, 2024, 11:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 02, 2024, 12:33 PM UTC
This incident has been resolved.
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