GreyNoise incident

Data Processing Delays

Minor Resolved View vendor source →
Started
Feb 27, 2026, 01:32 AM UTC
Resolved
Feb 27, 2026, 01:32 AM UTC
Duration
Detected by Pingoru
Feb 27, 2026, 01:32 AM UTC

Affected components

GreyNoise API Data FreshnessGreyNoise Bulk Data Feed

Update timeline

  1. investigating Feb 26, 2026, 04:59 PM UTC

    Status: Investigating We're seeing substantial delays in the handling of inbound packets and are investigating the cause. Affected components GreyNoise API Data Freshness (Degraded performance) GreyNoise Bulk Data Feed (Degraded performance)

  2. identified Feb 26, 2026, 05:34 PM UTC

    Status: Identified The cause of data processing delays has been identified and remediated. The platform is working through the data backlog. Bulk data files will be updated as data for impacted hours is processed. Affected components GreyNoise API Data Freshness (Degraded performance) GreyNoise Bulk Data Feed (Degraded performance)

  3. identified Feb 26, 2026, 06:34 PM UTC

    Status: Identified Pipeline performance is still showing signs of degradation. Data is backfilling but at slower than optimal rates. The team is continuing to identify and address performance issues. Affected components GreyNoise API Data Freshness (Degraded performance) GreyNoise Bulk Data Feed (Degraded performance)

  4. identified Feb 26, 2026, 08:33 PM UTC

    Status: Identified The team is continuing to work on improving processing performance. Data is still delayed, but the pipeline is gradually making progress toward catching up. Affected components GreyNoise Bulk Data Feed (Degraded performance) GreyNoise API Data Freshness (Degraded performance)

  5. identified Feb 26, 2026, 10:07 PM UTC

    Status: Identified At our current processing pace we expect to be through the backlog in roughly 12 hours, including backfill of bulk data. We will update the incident periodically as we monitor and work on improvements to processing performance. Affected components GreyNoise API Data Freshness (Degraded performance) GreyNoise Bulk Data Feed (Degraded performance)

  6. monitoring Feb 26, 2026, 11:35 PM UTC

    Status: Monitoring We have released upgrades to a key part of our pipeline that has improved data processing speed. Our estimated time to recovery is now two hours. Data from ~5 hours ago is still being processed. We are starting bulk data jobs to publish for hours that have already completed backfill. Affected components GreyNoise API Data Freshness (Degraded performance) GreyNoise Bulk Data Feed (Degraded performance)

  7. monitoring Feb 27, 2026, 12:44 AM UTC

    Status: Monitoring Bulk data for 2026-02-26_1400 - 2026-02-26_1600 hours are available. Affected components GreyNoise API Data Freshness (Degraded performance) GreyNoise Bulk Data Feed (Degraded performance)

  8. monitoring Feb 27, 2026, 12:50 AM UTC

    Status: Monitoring Bulk data for 2026-02-26_1700 - 2026-02-26_1900 hours are available. Affected components GreyNoise API Data Freshness (Degraded performance) GreyNoise Bulk Data Feed (Degraded performance)

  9. monitoring Feb 27, 2026, 01:15 AM UTC

    Status: Monitoring Bulk data for 2026-02-26_2000 - 2026-02-26_2200 hours are available. Affected components GreyNoise API Data Freshness (Degraded performance) GreyNoise Bulk Data Feed (Degraded performance)

  10. resolved Feb 27, 2026, 01:32 AM UTC

    Status: Resolved Data backfill is complete. All bulk data hours are available. Affected components GreyNoise API Data Freshness (Operational) GreyNoise Bulk Data Feed (Operational)

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