Granicus incident
Granicus Issue Notification: govDelivery EngagementHQ
Granicus experienced a minor incident on February 25, 2026 affecting EHQ - ANZ and EHQ - Canada and 1 more component, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 25, 2026, 10:27 PM UTC
Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
- investigating Feb 25, 2026, 10:37 PM UTC
We are currently investigating an issue affecting Granicus EHQ‑AU and EHQ-NZ sites. Customers may experience errors or timeouts. Our engineering teams are actively working to restore full services. We will provide updates as more information becomes available.
- resolved Feb 25, 2026, 11:54 PM UTC
Granicus Engineering teams have identified and resolved the issue impacting govDelivery EngagementHQ. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support