Granicus incident

Granicus Issue Notification: Gov Delivery - Communication Cloud (UK)

Critical Resolved View vendor source →

Granicus experienced a critical incident on May 26, 2026 affecting Communications Cloud, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 10:59 AM UTC
Resolved
May 26, 2026, 01:04 PM UTC
Duration
2h 4m
Detected by Pingoru
May 26, 2026, 10:59 AM UTC

Affected components

Communications Cloud

Update timeline

  1. investigating May 26, 2026, 10:59 AM UTC

    11:45 GMT Granicus Engineering teams are currently investigating an issue impacting GovDelivery – Communications Cloud (UK). Our teams are treating this as a priority, and further updates will be provided as soon as possible. Product: GovDelivery – Communications Cloud (UK) Updates on this issue will continue to be provided on Status.Granicus.com. For other issues or questions, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

  2. investigating May 26, 2026, 11:01 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 26, 2026, 12:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 26, 2026, 01:04 PM UTC

    This incident has been resolved.