Granicus is currently experiencing a major incident affecting govService U.K., which began 3h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 26, 2026, 09:12 AM UTC
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
- investigating May 26, 2026, 10:11 AM UTC
We are facing a wider platform outage across UK sites. Our engineering team continues to investigate and work with high priority to resolve the outage issues. We sincerely apologize for the inconvenience and appreciate your patience. We will provide the next update in approximately 30 minutes as we make further progress.
- monitoring May 26, 2026, 11:28 AM UTC
A fix has been implemented and we are monitoring the results.