Granicus experienced a minor incident on September 25, 2026 affecting Vision CMS, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 25, 2026, 11:46 AM UTC
We are currently investigating an issue affecting the availability of some govAccess Vision websites. Our Engineering team is actively working to identify the cause and restore service as quickly as possible. We apologise for the inconvenience and will provide further updates as more information becomes available.
- resolved Sep 25, 2026, 11:59 AM UTC
The issue affecting the availability of some websites has been resolved, and services have been restored. Our engineering team has confirmed recovery and will continue to monitor the environment to ensure ongoing stability. We sincerely apologise for the disruption and appreciate your patience while we worked to restore service.