Granicus System incident

Disruption to Granicus Support Email Service

Notice Resolved View vendor source →

Granicus System experienced a notice incident on January 23, 2026, lasting 6h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 02:31 AM UTC
Resolved
Jan 23, 2026, 08:33 AM UTC
Duration
6h 1m
Detected by Pingoru
Jan 23, 2026, 02:31 AM UTC

Update timeline

  1. monitoring Jan 23, 2026, 02:31 AM UTC

    We are currently aware of a disruption to some aspects of our email service. The 3rd party email service provider is currently experiencing email service delivery issues which may impact your ability to communicate with Granicus via [email protected]. We are working with the 3rd party provider to resolve the issue.

  2. resolved Jan 23, 2026, 08:33 AM UTC

    This incident has been resolved.