Granicus System incident
Granicus Issue Notification: govMeetings InSite
Granicus System experienced a minor incident on May 11, 2026 affecting InSite, lasting 7h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 11, 2026, 03:11 PM UTC
Granicus Engineering teams are currently investigating an issue impacting govMeetings Insite. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Insite Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
- investigating May 11, 2026, 03:17 PM UTC
We are continuing to investigate this issue.
- identified May 11, 2026, 03:40 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 11, 2026, 04:22 PM UTC
Granicus Engineering teams continue to actively investigate the issue impacting govMeetings InSite. Restoration efforts are underway, and we are working to resolve this as quickly as possible.
- identified May 11, 2026, 05:16 PM UTC
Granicus Engineering teams continue to actively investigate the issue impacting govMeetings InSite. Updates will be provided as more information becomes available.
- identified May 11, 2026, 06:01 PM UTC
Our Engineering teams remain fully engaged in investigating this issue. We sincerely appreciate your patience as we continue working towards a full restoration of service and will provide updates as progress is made.
- monitoring May 11, 2026, 06:51 PM UTC
We have applied fixes to our environment that have successfully resolved the issue. We apologize for any inconvenience this may have caused. If you have any additional questions or experience further issues, please contact us at support.granicus.com.
- resolved May 11, 2026, 10:38 PM UTC
This incident has been resolved.