Grafana Outage History
Grafana is up right nowPingoru has recorded 195 incidents for Grafana: 195 in the last 12 months and 70 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 23 | 367 of 720 (51%) |
| May 2026 | 13 | 65 of 744 (9%) |
| June 2026 | 23 | 391 of 720 (54%) |
| July 2026 | 39 | 292 of 744 (39%) |
| August 2026 | 14 | 18 of 744 (2%) |
| September 2026 | 23 | 85 of 720 (12%) |
| October 2026 | 26 | 366 of 591 (62%) |
Incidents, newest first
Minor September 30, 2026 Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA) 2h 58m AWS US East (VA) - prod-us-east-3
Started Sep 30, 2026, 12:40 PM UTC· resolved Sep 30, 2026, 03:39 PM UTC
- investigating Sep 30, 2026, 12:40 PM UTC
We are investigating elevated latency and a small number of failed requests for Grafana Cloud Logs in AWS US East (VA). Some customers writing logs to this region may see delayed ingestion or occasional write errors. We are actively investigating and will share more as we learn it. Next update by 13:38 UTC.
- investigating Sep 30, 2026, 01:40 PM UTC
We are continuing to investigate this issue.
- identified Sep 30, 2026, 01:43 PM UTC
We have identified a contributing factor to the elevated latency and are rolling out a mitigation to increase write capacity in AWS US East (VA). We continue to investigate a related, longer-running pattern. Next update by 14:40 UTC.
- identified Sep 30, 2026, 02:31 PM UTC
An additional brief recurrence affected a small number of requests after our mitigation was deployed, though impact was smaller than earlier today. We continue to monitor and investigate a related, longer-running pattern. Next update by 15:40 UTC.
- resolved Sep 30, 2026, 03:39 PM UTC
Between 12:09 and 15:39 UTC on September 30, Grafana Cloud Logs in AWS US East (VA) experienced intermittent elevated latency and a small number of failed requests. Impact has returned to normal levels and all services are operating as expected. Thank you for your patience.
Critical September 28, 2026 Grafana Access Issues 1h 49m AWS US East (VA) - prod-us-east-3
Started Sep 28, 2026, 05:32 PM UTC· resolved Sep 28, 2026, 07:21 PM UTC
- investigating Sep 28, 2026, 05:32 PM UTC
We are currently investigating an issue causing issues accessing the platform.
- investigating Sep 28, 2026, 06:00 PM UTC
We are continuing to investigate the issue, and will provide updates once we have more to share.
- identified Sep 28, 2026, 06:38 PM UTC
We have identified the issue, and put a mitigation in place. We continue to work towards a resolution
- resolved Sep 28, 2026, 07:21 PM UTC
This incident has been resolved.
Notice September 28, 2026 Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU) 24m Azure Netherlands - prod-eu-west-3
Started Sep 28, 2026, 09:39 AM UTC· resolved Sep 28, 2026, 10:03 AM UTC
- resolved Sep 28, 2026, 12:02 PM UTC
Between 09:39 and 10:03 UTC on September 28, 2026, some Grafana Cloud Logs customers in Azure Netherlands (EU) experienced intermittent errors sending log data, in two brief periods totaling approximately 14 minutes. This has been fully resolved and log ingestion is operating normally.
Minor September 26, 2026 Cloud Provider Observability - Hosted Azure metrics issues 48m Integrations
Started Sep 26, 2026, 02:11 AM UTC· resolved Sep 26, 2026, 03:00 AM UTC
- investigating Sep 26, 2026, 02:11 AM UTC
Since approximately 00:19Z there has been an increase in errors returning metrics from Azure's germanywestcentral. We are currently investigating this issue.
- monitoring Sep 26, 2026, 02:33 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 26, 2026, 03:00 AM UTC
This incident has been resolved.
Minor September 23, 2026 Azure Monitor increased timeouts and errors in prod-eu-west-5 44m Integrations
Started Sep 23, 2026, 08:55 AM UTC· resolved Sep 23, 2026, 09:39 AM UTC
- investigating Sep 23, 2026, 08:55 AM UTC
Since approximately 07:49 UTC on 23 September 2026, Azure Monitor metric collection in the prod-eu-west-5 region has been experiencing increased timeouts and errors. Customers may see delayed or missing metrics. The issue remained ongoing as of 08:41 UTC. We are currently investigating this.
Minor September 22, 2026 Kubernetes Observability Billing & Usage Incorrect 16h 38m Cost Management and Billing
Started Sep 22, 2026, 09:27 PM UTC· resolved Sep 23, 2026, 02:06 PM UTC
- investigating Sep 22, 2026, 09:27 PM UTC
Some customers may see a sudden spike in reported Kubernetes Observability usage even if they haven't activated the product. We are investigating the root cause, and will ensure the amount is corrected before any usage is invoiced.
- monitoring Sep 22, 2026, 11:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2026, 02:06 PM UTC
This incident has been resolved.
Major September 22, 2026 IRM Access Issues for a Small Group of Users 20h 10m Incident Management and Response (IRM)
Started Sep 22, 2026, 02:57 PM UTC· resolved Sep 23, 2026, 11:07 AM UTC
- investigating Sep 22, 2026, 02:57 PM UTC
We are currently investigating an issue that may cause a small group of users to experience unexpected IRM access issues, or undelivered pages. Most users should not be affected.
- identified Sep 22, 2026, 03:55 PM UTC
The issue has been identified, and we are working on a fix.
- monitoring Sep 22, 2026, 05:19 PM UTC
A fix is currently being rolled out and will be deployed progressively over the next few hours. We appreciate your patience as this reaches all affected customers.
- monitoring Sep 22, 2026, 06:57 PM UTC
The fix has been deployed to the majority of deployments. We continue to monitor progress.
- resolved Sep 23, 2026, 11:07 AM UTC
Between 14:57 UTC on 22 September and 09:00 UTC on 23 September, a small group of users experienced unexpected access issues and undelivered pages in Grafana IRM. This has been fully resolved and all affected users should now have normal access. Thank you for your patience.
Notice September 21, 2026 Mimir write request errors –
Started Sep 21, 2026, 06:00 PM UTC· resolved Sep 21, 2026, 06:00 PM UTC
- resolved Sep 21, 2026, 07:16 PM UTC
There was an impact of increased 5xx on writes with metrics. The error rates have returned back to normal, and our team is continuing to investigate the cause.
Minor September 15, 2026 Increased Execution Time for Browser Checks in Synthetic Monitoring 1h 16m AWS Australia - prod-au-southeast-1: Public Probes, AWS Brazil - prod-sa-east-1: Public Probes, AWS Canada - prod-ca-east-0: Public Probes, AWS Germany - prod-eu-west-2: Public Probes and 24 more
Started Sep 15, 2026, 10:00 AM UTC· resolved Sep 15, 2026, 11:17 AM UTC
- identified Sep 15, 2026, 10:00 AM UTC
Since September 9, 2026, some browser checks in Synthetic Monitoring may take longer to complete than usual, with impact varying by location. We have identified the cause and are actively working on a fix. Next update by 10:49 UTC.
- identified Sep 15, 2026, 10:51 AM UTC
A fix has been merged and is now being rolled out across affected locations. We are monitoring deployment progress. Next update by 11:49 UTC.
- monitoring Sep 15, 2026, 10:58 AM UTC
A fix has been deployed and CPU throttling is returning to normal. Check execution times should return to baseline shortly. We will continue monitoring recovery. Next update by 11:56 UTC.
- resolved Sep 15, 2026, 11:17 AM UTC
Between September 9 and September 15, 2026, some browser checks in Synthetic Monitoring experienced longer than usual execution times, with impact varying by location. This has been resolved and check execution times have returned to baseline. Thank you for your patience.
Minor September 14, 2026 Intermittent Metric Write Errors in GCP US Central (prod-us-central-0) 5h 13m
Started Sep 14, 2026, 03:30 PM UTC· resolved Sep 14, 2026, 08:43 PM UTC
- resolved Sep 15, 2026, 07:49 AM UTC
Between 15:31 and 20:43 UTC on September 14, 2026 (approximately 5 hours 12 minutes), some customers in GCP US Central (prod-us-central-0) may have experienced intermittent errors or delays when writing metrics. This has been fully resolved and all services are operating normally.
Notice September 14, 2026 CloudWatch request timeouts in prod-us-central-0 –
Started Sep 14, 2026, 12:00 PM UTC· resolved Sep 14, 2026, 12:00 PM UTC
- resolved Sep 14, 2026, 01:04 PM UTC
Some customers experienced timeouts affecting CloudWatch traffic in prod-us-central-0 for approximately one hour. Service has since been restored. This incident did not affect all customers. We are publishing this update retrospectively and apologise for the disruption.
Minor September 14, 2026 Elevated Latency Managing Cloud Provider Integrations in GCP US Central 7h 20m
Started Sep 14, 2026, 03:30 AM UTC· resolved Sep 14, 2026, 10:50 AM UTC
- resolved Sep 17, 2026, 12:34 PM UTC
Between 03:30 UTC on September 14, 2026 and 10:50 UTC on September 17, 2026 (approximately 3 days), customers managing cloud provider integrations in GCP US Central may have experienced elevated latency when creating, viewing, or removing integrations. This has been fully resolved and all services are operating normally.
Minor September 12, 2026 Failures Submitting Self-Serve Configuration Changes for Grafana Cloud Logs in AWS Sweden (prod-eu-north-0) 10h 12m
Started Sep 12, 2026, 11:00 PM UTC· resolved Sep 13, 2026, 09:12 AM UTC
- resolved Sep 14, 2026, 10:18 AM UTC
Between approximately 23:00 UTC on September 12, 2026 and 09:12 UTC on September 14, 2026, some Grafana Cloud Logs customers in AWS Sweden (prod-eu-north-0) may have intermittently experienced errors when submitting configuration changes through the Cloud Portal. This has been resolved, and configuration change requests are being accepted normally.
Minor September 9, 2026 Investigating elevated database load in AWS Germany 2h 24m AWS Germany - prod-eu-west-4
Started Sep 09, 2026, 11:27 AM UTC· resolved Sep 09, 2026, 01:51 PM UTC
- investigating Sep 09, 2026, 11:27 AM UTC
We are investigating elevated database load affecting infrastructure supporting a subset of Grafana Cloud instances in the AWS Germany region (prod-eu-west-4). Affected users may experience slow responses when accessing Grafana. We will provide an update as more information becomes available.
- monitoring Sep 09, 2026, 12:44 PM UTC
A fix has been implemented and we have been seeing recovery to the affected region. We will continue to monitor.
- resolved Sep 09, 2026, 01:51 PM UTC
This incident has been resolved.
Minor September 8, 2026 Issues with Geomap Tiles 4h 36m AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0, AWS Germany - prod-eu-west-2 and 29 more
Started Sep 08, 2026, 06:05 PM UTC· resolved Sep 08, 2026, 10:41 PM UTC
- identified Sep 08, 2026, 06:05 PM UTC
Some geomap tiles are displaying the “api key required". The issue has been identified, and our team is working on a fix. As a workaround, you can open the Geomap panel, navigate to the Map layers section, and change the Basemap layer from CARTO, or "Default base layer," to OpenStreetMap. The watermark should disappear immediately. Alternatively, if you would prefer to retain a dark-styled map similar to the current CARTO appearance, you can select MapLibre as the basemap and configure the URL as: https://tiles.openfreemap.org/styles/dark This option also renders without the watermark, does not require an API key, and provides a visual style similar to the dark CARTO basemap.
- resolved Sep 08, 2026, 10:41 PM UTC
This incident has been resolved.
Minor September 8, 2026 High Latency in prod-us-east-2 4h 19m AWS US East (OH) - prod-us-east-2
Started Sep 08, 2026, 04:14 PM UTC· resolved Sep 08, 2026, 08:34 PM UTC
- investigating Sep 08, 2026, 04:14 PM UTC
We are currently investigating an issue causing high latency for deployments in the prod-us-east-2 cluster.
- monitoring Sep 08, 2026, 05:04 PM UTC
We have observed latency return to normal levels, and we will continue to monitor this incident.
- resolved Sep 08, 2026, 08:34 PM UTC
This incident has been resolved.
Major September 4, 2026 Degradation of Hosted Grafana in US Central Region 3h 39m GCP US Central - prod-us-central-0, GCP US Central - prod-us-central-3, GCP US Central - prod-us-central-4
Started Sep 04, 2026, 05:03 PM UTC· resolved Sep 04, 2026, 08:42 PM UTC
- identified Sep 04, 2026, 05:03 PM UTC
We are aware of an issue causing some Grafana Cloud stacks in the US region to be unavailable or fail to load. The cause is reduced compute capacity in one of our cloud provider's availability zones, which is preventing affected stacks from starting. Other regions are unaffected. We are working with our cloud provider to restore capacity.
- monitoring Sep 04, 2026, 06:24 PM UTC
We are currently observing minimal impact and continuing to monitor the situation.
- resolved Sep 04, 2026, 08:42 PM UTC
The US Central region is now fully operational and this incident is now resolved.
Minor September 4, 2026 US Central Region Instability 6h 14m GCP US Central - prod-us-central-0: Querying, GCP US Central - prod-us-central-0: Ingestion, GCP US Central - prod-us-central-5: Querying, GCP US Central - prod-us-central-5: Ingestion and 5 more
Started Sep 04, 2026, 04:45 PM UTC· resolved Sep 04, 2026, 11:00 PM UTC
- identified Sep 04, 2026, 04:45 PM UTC
We’re currently investigating an issue affecting the us central region due to ongoing cloud provider incident. Multiple components impacted. Our team is actively working on this. Thank you for your patience.
- monitoring Sep 04, 2026, 06:58 PM UTC
The underlying cloud provider issue is not yet fully resolved, but our systems have recovered and affected Grafana Cloud stacks are loading normally again. Some customers may still see brief intermittent slowness. We are continuing to monitor until our provider confirms resolution.
- resolved Sep 04, 2026, 11:00 PM UTC
The US Central region is fully recovered now and the issue is now resolved.
Minor September 4, 2026 Alert rule creation, deletion, and update degradation in prod-us-east-2 2h 56m AWS US East (OH) - prod-us-east-0: Alertmanager and Rules Configuration API, AWS US East (OH) - prod-us-east-0: Alertmanager
Started Sep 04, 2026, 01:36 PM UTC· resolved Sep 04, 2026, 04:32 PM UTC
- investigating Sep 04, 2026, 01:36 PM UTC
We’re currently investigating an issue affecting alert rule creation, deletion, and updates in prod-us-east-2. Our team is actively working to identify the cause. Thank you for your patience.
- resolved Sep 04, 2026, 04:32 PM UTC
The issue has been mitigated and there's a code fix pending.
Minor September 3, 2026 Tempo and Mimir Read and Write Failures 2h 42m AWS US West - prod-us-west-0: Querying, AWS US West - prod-us-west-0: Ingestion, AWS US West - prod-us-west-0: Querying, AWS US West - prod-us-west-0: Ingestion
Started Sep 03, 2026, 10:13 PM UTC· resolved Sep 04, 2026, 12:55 AM UTC
- identified Sep 03, 2026, 10:13 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 03, 2026, 10:31 PM UTC
Cluster Metrics are healthy for the last 15 minutes
- monitoring Sep 03, 2026, 10:48 PM UTC
Tempo recovered.
- resolved Sep 04, 2026, 12:55 AM UTC
This incident has been resolved.
Major September 3, 2026 High Latency in prod-ap-south-1 3h 17m AWS India - prod-ap-south-1, AWS India - prod-ap-south-1, AWS India - prod-ap-south-1: Ingestion, AWS India - prod-ap-south-1: Ingestion
Started Sep 03, 2026, 09:32 AM UTC· resolved Sep 03, 2026, 12:49 PM UTC
- investigating Sep 03, 2026, 09:32 AM UTC
We are currently investigating an issue impacting deployments in prod-ap-south-1. Impacted customers may be experiencing increased latency and issues with ingestion.
- monitoring Sep 03, 2026, 11:37 AM UTC
A fix has been applied and we are seeing signs of recovery. We will continue to monitor the recovery.
- resolved Sep 03, 2026, 12:49 PM UTC
This incident has been resolved.
Notice September 2, 2026 Elevated Latency in Grafana Cloud Logs (prod-ap-south-1) 3h
Started Sep 02, 2026, 08:00 AM UTC· resolved Sep 02, 2026, 11:00 AM UTC
- resolved Sep 02, 2026, 02:14 PM UTC
We observed elevated latency in Grafana Cloud Logs between 08:00 and 11:00 UTC for a subset of deployments in prod-ap-south-1. The issue is now resolved.
Minor September 1, 2026 Investigating issues in US Central (prod-us-central-0, prod-us-central-5) 4h 54m
Started Sep 01, 2026, 03:25 PM UTC· resolved Sep 01, 2026, 08:20 PM UTC
- investigating Sep 01, 2026, 03:25 PM UTC
We are investigating reports of errors affecting Grafana Cloud in US Central (prod-us-central-0, prod-us-central-5). Customers in this region may see timeouts or failed requests when writing or querying logs and metrics. We are looking into this and will post another update as soon as we have more information.
- identified Sep 01, 2026, 04:14 PM UTC
We have identified the cause as an issue in our cloud provider’s US Central region. A mitigation is in place and recovery is in progress. Customers in prod-us-central-0 and prod-us-central-5 may still see errors or delays with metrics, logs, or Grafana while services come back. We will update this page as recovery continues.
- resolved Sep 01, 2026, 08:20 PM UTC
This incident has been resolved.
Major August 28, 2026 Partial Logs Write Outage 1h 29m AWS US East (VA) - prod-us-east-3
Started Aug 28, 2026, 05:12 PM UTC· resolved Aug 28, 2026, 06:42 PM UTC
- identified Aug 28, 2026, 05:12 PM UTC
We’ve identified the cause of an issue impacting Log writes. Our team is currently implementing a fix.
- monitoring Aug 28, 2026, 05:55 PM UTC
This incident also had impact on Frontend Observability for the same region. A fix has been deployed, and things have stablized. We will continue to monitor on our end.
- resolved Aug 28, 2026, 06:42 PM UTC
This incident has been resolved.
Minor August 28, 2026 Some Grafana UI features may be unavailable or reverting to legacy behaviour 1h 42m
Started Aug 28, 2026, 12:58 AM UTC· resolved Aug 28, 2026, 02:40 AM UTC
- identified Aug 28, 2026, 12:58 AM UTC
Some Grafana UI features may be unavailable or reverting to legacy behaviour
- identified Aug 28, 2026, 01:08 AM UTC
a resolution is rolling out to resolve the issues
- resolved Aug 28, 2026, 02:40 AM UTC
This incident has been resolved.