Grafana incident
Service degradation on Logs Read path in AWS US West (us-west-0)
Resolved after 5 hours 12 minutes, affecting AWS US West - prod-us-west-0, on March 10, 2026.
There has been a reoccurrence o the issues on the Read path of Loki services on AWS US West since yesterday 9th around ~17:15UTC. The issue has been identified, and resolutions steps has been taken to restore full service. We are currently monitoring the service status. The impact of this includes timeouts and 5xx errors when query logs for customers on this cluster.
Affected components
Update timeline
- identified Mar 10, 2026, 03:26 PM UTC
There has been a reoccurrence o the issues on the Read path of Loki services on AWS US West since yesterday 9th around ~17:15UTC. The issue has been identified, and resolutions steps has been taken to restore full service. We are currently monitoring the service status. The impact of this includes timeouts and 5xx errors when query logs for customers on this cluster.
- resolved Mar 10, 2026, 08:39 PM UTC
This incident has been resolved.
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