Grafana incident

Service degradation on Logs Read path in AWS US West (us-west-0)

Minor Resolved View vendor source →
Started
Mar 10, 2026, 03:26 PM UTC
Resolved
Mar 10, 2026, 08:39 PM UTC
Duration
5h 12m
Detected by Pingoru
Mar 10, 2026, 03:26 PM UTC

Affected components

AWS US West - prod-us-west-0

Update timeline

  1. identified Mar 10, 2026, 03:26 PM UTC

    There has been a reoccurrence o the issues on the Read path of Loki services on AWS US West since yesterday 9th around ~17:15UTC. The issue has been identified, and resolutions steps has been taken to restore full service. We are currently monitoring the service status. The impact of this includes timeouts and 5xx errors when query logs for customers on this cluster.

  2. resolved Mar 10, 2026, 08:39 PM UTC

    This incident has been resolved.

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