Resolved after 1 hour 44 minutes, affecting AWS US East - prod-us-east-0 and AWS US East - prod-us-east-2 and 1 more, on March 23, 2026.
The issue has been identified, and we are implementing a fix.
Affected components
Update timeline
- investigating Mar 23, 2026, 05:03 PM UTC
We are aware of an issue currently impacting Grafana Assistant. Impacted users are met with a request to accept the TOS, however the plugin is failing upon accepting. Our engineering are currently investigating this issue.
- investigating Mar 23, 2026, 06:01 PM UTC
We are continuing to investigate this issue.
- investigating Mar 23, 2026, 06:07 PM UTC
The impact extends beyond the TOS check. Assistant is completely unavailable in the impacted region.
- identified Mar 23, 2026, 06:25 PM UTC
The issue has been identified, and we are implementing a fix.
- resolved Mar 23, 2026, 06:48 PM UTC
This incident has been resolved.
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