Grafana incident

Grafana Assistant Unavailable in prod-us-east-0

Major Resolved View vendor source →

Grafana experienced a major incident on March 23, 2026 affecting AWS US East - prod-us-east-0 and AWS US East - prod-us-east-2 and 1 more component, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2026, 05:03 PM UTC
Resolved
Mar 23, 2026, 06:48 PM UTC
Duration
1h 44m
Detected by Pingoru
Mar 23, 2026, 05:03 PM UTC

Affected components

AWS US East - prod-us-east-0AWS US East - prod-us-east-2GCP US East - prod-us-east-1

Update timeline

  1. investigating Mar 23, 2026, 05:03 PM UTC

    We are aware of an issue currently impacting Grafana Assistant. Impacted users are met with a request to accept the TOS, however the plugin is failing upon accepting. Our engineering are currently investigating this issue.

  2. investigating Mar 23, 2026, 06:01 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 23, 2026, 06:07 PM UTC

    The impact extends beyond the TOS check. Assistant is completely unavailable in the impacted region.

  4. identified Mar 23, 2026, 06:25 PM UTC

    The issue has been identified, and we are implementing a fix.

  5. resolved Mar 23, 2026, 06:48 PM UTC

    This incident has been resolved.