Grafana incident

Authentication API Database Down in prod-eu-west-2 and prod-eu-west-4

Resolved after 40 minutes, affecting AWS Germany - prod-eu-west-2 and AWS Germany - prod-eu-west-4, on March 20, 2026.

investigating Mar 20, 2026, 03:08 PM UTC

We have observed impact in prod-eu-west-4 as well.

Started
Mar 20, 2026, 03:00 PM UTC
Resolved
Mar 20, 2026, 03:41 PM UTC
Duration
40m
Detected by Pingoru
Mar 20, 2026, 03:00 PM UTC

Affected components

AWS Germany - prod-eu-west-2AWS Germany - prod-eu-west-4

Update timeline

  1. investigating Mar 20, 2026, 03:00 PM UTC

    We are currently investigating an issue impacting the main database for Authentication API's in the prod-eu-west-2 region. Writes are currently failing, but reads are operational.

  2. investigating Mar 20, 2026, 03:08 PM UTC

    We have observed impact in prod-eu-west-4 as well.

  3. resolved Mar 20, 2026, 03:41 PM UTC

    This incident has been resolved.

Your product runs on more than Grafana

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →