Grafana incident

Authentication API Database Down in prod-eu-west-2 and prod-eu-west-4

Major Resolved View vendor source →
Started
Mar 20, 2026, 03:00 PM UTC
Resolved
Mar 20, 2026, 03:41 PM UTC
Duration
40m
Detected by Pingoru
Mar 20, 2026, 03:00 PM UTC

Affected components

AWS Germany - prod-eu-west-2AWS Germany - prod-eu-west-4

Update timeline

  1. investigating Mar 20, 2026, 03:00 PM UTC

    We are currently investigating an issue impacting the main database for Authentication API's in the prod-eu-west-2 region. Writes are currently failing, but reads are operational.

  2. investigating Mar 20, 2026, 03:08 PM UTC

    We have observed impact in prod-eu-west-4 as well.

  3. resolved Mar 20, 2026, 03:41 PM UTC

    This incident has been resolved.

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