Grafana incident

Ingestion Errors for AWS Cloud Provider Observability Metric Streams in prod-us-central-7

Major Resolved View vendor source →

Grafana experienced a major incident on May 1, 2026 affecting Grafana Cloud: AWS Metrics, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 09:14 AM UTC
Resolved
May 01, 2026, 10:27 AM UTC
Duration
1h 13m
Detected by Pingoru
May 01, 2026, 09:14 AM UTC

Affected components

Grafana Cloud: AWS Metrics

Update timeline

  1. investigating May 01, 2026, 09:14 AM UTC

    We are investigating an issue with ingesting Metrics for AWS Cloud Provider Observability with Metric Streams. Users experiencing this issue may encounter ingestion errors in the "prod-us-central-7" region only. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

  2. investigating May 01, 2026, 09:42 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 01, 2026, 09:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 01, 2026, 10:27 AM UTC

    This incident has been resolved.