Grafana incident

Investigating Issues Saving SQL Datasource Credentials

Minor Resolved View vendor source →

Grafana experienced a minor incident on April 28, 2026 affecting Integrations, lasting 18h 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 06:46 PM UTC
Resolved
Apr 29, 2026, 01:37 PM UTC
Duration
18h 51m
Detected by Pingoru
Apr 28, 2026, 06:46 PM UTC

Affected components

Integrations

Update timeline

  1. investigating Apr 28, 2026, 06:46 PM UTC

    We are currently investigating reports of issues affecting SQL-based data sources where users are unable to save credentials. This appears to impact a subset of customers and may be occurring across multiple regions. We are actively working to determine the scope and root cause. We will provide updates as more information becomes available.

  2. monitoring Apr 28, 2026, 06:59 PM UTC

    We’ve identified the cause of the issue impacting SQL datasources. Our team is currently implementing a fix and are monitoring the results to confirm the issue is fully resolved. Services may start to recover during this time.

  3. resolved Apr 29, 2026, 01:37 PM UTC

    This incident has been resolved. Thank you for your patience.