Resolved after 9 hours 51 minutes, affecting AWS Australia - prod-ap-southeast-2: Querying and AWS Brazil - prod-sa-east-1: Querying and 1 more, on February 27, 2026.
Our team has identified the issue, and are in the process of testing a fix.
Affected components
AWS Australia - prod-ap-southeast-2: QueryingAWS Brazil - prod-sa-east-1: QueryingAWS Canada - prod-ca-east-0: QueryingAWS Germany - prod-eu-west-2: QueryingAWS India - prod-ap-south-1: QueryingAWS Japan - prod-ap-northeast-0: QueryingAWS Singapore - prod-ap-southeast-1: QueryingAWS Sweden - prod-eu-north-0: QueryingAWS US East - prod-us-east-0: QueryingAWS US West - prod-us-west-0: Querying
Update timeline
- investigating Feb 27, 2026, 01:46 PM UTC
We're currently working on an issue where portions of data may be temporarily unretrievable, affecting a small percentage of tenants in all Tempo clusters.
- identified Feb 27, 2026, 07:27 PM UTC
Our team has identified the issue, and are in the process of testing a fix.
- resolved Feb 27, 2026, 11:38 PM UTC
This incident has been resolved.
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