Grafana incident

Grafana Cloud Logs - Write degradation in Azure Netherlands (eu-west-3)

Resolved after 2 days 6 hours, affecting Azure Netherlands - prod-eu-west-3 and Azure Netherlands - prod-eu-west-3, on March 3, 2026.

identified Mar 04, 2026, 10:41 PM UTC

We continue to monitor mitigation efforts and work with our CSP.

Started
Mar 03, 2026, 12:07 PM UTC
Resolved
Mar 05, 2026, 06:31 PM UTC
Duration
2d 6h
Detected by Pingoru
Mar 03, 2026, 12:07 PM UTC

Affected components

Azure Netherlands - prod-eu-west-3Azure Netherlands - prod-eu-west-3

Update timeline

  1. investigating Mar 03, 2026, 12:07 PM UTC

    Since today at 11:55 UTC time we are seeing issues on the write path for Loki in cluster Azure Netherlands (eu-west-3). Impact will reflect in degradation of logs ingestion on that cluster. Our engineering team is already working on restoring the service.

  2. investigating Mar 03, 2026, 02:15 PM UTC

    Since today at 11:55 UTC time we are seeing issues on the write path for Loki in cluster Azure Netherlands (eu-west-3). Impact will reflect in degradation of logs ingestion on that cluster. We are also reporting impact to Faro performance in the same region. Our engineering team is already working on restoring the service.

  3. identified Mar 03, 2026, 10:19 PM UTC

    The impacted has been reduced to slight intermittency. We continue to work with our CSP to reach a complete resolution.

  4. identified Mar 04, 2026, 10:41 PM UTC

    We continue to monitor mitigation efforts and work with our CSP.

  5. resolved Mar 05, 2026, 06:31 PM UTC

    This incident has been resolved.

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