Resolved after 3 hours 24 minutes, affecting Cloud Portal and Customer Portal, on June 10, 2026.
We sincerely apologize for the inconvenience — we are currently experiencing an issue that is preventing emails from being sent through ServiceBridge. This affects Work Order, Estimate, Invoice, and Payment Receipt emails. Our team is actively investigating and working to resolve this as quickly as possible. We truly appreciate your patience and understanding.
Affected components
Update timeline
- investigating Jun 10, 2026, 01:09 AM UTC
We sincerely apologize for the inconvenience — we are currently experiencing an issue that is preventing emails from being sent through ServiceBridge. This affects Work Order, Estimate, Invoice, and Payment Receipt emails. Our team is actively investigating and working to resolve this as quickly as possible. We truly appreciate your patience and understanding.
- resolved Jun 10, 2026, 04:34 AM UTC
This incident has been resolved.
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