GPS Insight incident

Email Not Sending

Resolved after 3 hours 24 minutes, affecting Cloud Portal and Customer Portal, on June 10, 2026.

investigating Jun 10, 2026, 01:09 AM UTC

We sincerely apologize for the inconvenience — we are currently experiencing an issue that is preventing emails from being sent through ServiceBridge. This affects Work Order, Estimate, Invoice, and Payment Receipt emails. Our team is actively investigating and working to resolve this as quickly as possible. We truly appreciate your patience and understanding.

Started
Jun 10, 2026, 01:09 AM UTC
Resolved
Jun 10, 2026, 04:34 AM UTC
Duration
3h 24m
Detected by Pingoru
Jun 10, 2026, 01:09 AM UTC

Affected components

Cloud PortalCustomer Portal

Update timeline

  1. investigating Jun 10, 2026, 01:09 AM UTC

    We sincerely apologize for the inconvenience — we are currently experiencing an issue that is preventing emails from being sent through ServiceBridge. This affects Work Order, Estimate, Invoice, and Payment Receipt emails. Our team is actively investigating and working to resolve this as quickly as possible. We truly appreciate your patience and understanding.

  2. resolved Jun 10, 2026, 04:34 AM UTC

    This incident has been resolved.

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