GPS Insight Outage History

GPS Insight had 5 outages in the last 2 years totaling 19h 27m of downtime — averaging 0.2 incidents per month.

There were 5 GPS Insight outages since June 20, 2025 totaling 19h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.servicebridge.com

Minor June 10, 2026

Email Not Sending

Detected by Pingoru: Jun 10, 2026, 01:09 AM UTC
Resolved: Jun 10, 2026, 04:34 AM UTC
Duration: 3h 24m

Affected: Cloud PortalCustomer Portal

Timeline · 2 updates

investigating Jun 10, 2026, 01:09 AM UTC

We sincerely apologize for the inconvenience — we are currently experiencing an issue that is preventing emails from being sent through ServiceBridge. This affects Work Order, Estimate, Invoice, and Payment Receipt emails. Our team is actively investigating and working to resolve this as quickly as possible. We truly appreciate your patience and understanding.
resolved Jun 10, 2026, 04:34 AM UTC

This incident has been resolved.

Read the full incident report →

Major November 18, 2025

ServiceBridge Login is not available

Detected by Pingoru: Nov 18, 2025, 11:58 AM UTC
Resolved: Nov 18, 2025, 06:20 PM UTC
Duration: 6h 22m

Affected: Cloud PortalMobile AppMobile App Sync

Timeline · 4 updates

investigating Nov 18, 2025, 11:58 AM UTC

ServiceBridge web application and ServiceBridge mobile applications users will not be able to login due to SSO service outage. Our team is investigating issue to get system back to working state.
investigating Nov 18, 2025, 01:06 PM UTC

We are continuing to investigate this issue.
monitoring Nov 18, 2025, 02:58 PM UTC

A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
resolved Nov 18, 2025, 06:20 PM UTC

This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Partner outage

Detected by Pingoru: Oct 20, 2025, 02:43 PM UTC
Resolved: Oct 20, 2025, 09:23 PM UTC
Duration: 6h 39m

Affected: Cloud PortalMobile AppREST APICustomer PortalSupport Services

Timeline · 2 updates

monitoring Oct 20, 2025, 02:43 PM UTC

System Status: We’re currently experiencing degraded performance across reporting features, the web app, and mobile sync. This is due to a technical fault with an upstream provider. Our team is actively monitoring the situation and working with the provider to restore normal service. Updates will be shared as they become available.
resolved Oct 20, 2025, 09:23 PM UTC

All performance of the system should now be back to normal. If you are still having issues, please notify you support team.

Read the full incident report →

Minor August 15, 2025

Intermittent Availability

Detected by Pingoru: Aug 15, 2025, 08:38 PM UTC
Resolved: Aug 15, 2025, 09:31 PM UTC
Duration: 52m

Affected: Cloud PortalREST APICustomer Portal

Timeline · 3 updates

investigating Aug 15, 2025, 08:38 PM UTC

We have reports of intermittent availability. Our team is currently looking into the issue. Thank you for your patience.
monitoring Aug 15, 2025, 09:11 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 15, 2025, 09:31 PM UTC

This incident has been resolved.

Read the full incident report →

Minor June 20, 2025

ServiceBridge intermittent outage

Detected by Pingoru: Jun 20, 2025, 07:58 PM UTC
Resolved: Jun 20, 2025, 10:06 PM UTC
Duration: 2h 8m

Affected: Cloud Portal

Timeline · 3 updates

investigating Jun 20, 2025, 07:58 PM UTC

We have reports of intermittent outages. Our team is currently looking into the issue. Thank you for your patience.
monitoring Jun 20, 2025, 08:17 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jun 20, 2025, 10:06 PM UTC

This incident has been resolved.

Read the full incident report →