GPS Insight experienced a minor incident on October 20, 2025 affecting Cloud Portal and Mobile App and 1 more component, lasting 6h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud PortalMobile AppREST APICustomer PortalSupport Services
Update timeline
- monitoring Oct 20, 2025, 02:43 PM UTC
System Status: We’re currently experiencing degraded performance across reporting features, the web app, and mobile sync. This is due to a technical fault with an upstream provider. Our team is actively monitoring the situation and working with the provider to restore normal service. Updates will be shared as they become available.
- resolved Oct 20, 2025, 09:23 PM UTC
All performance of the system should now be back to normal. If you are still having issues, please notify you support team.