Resolved after 6 hours 39 minutes, affecting Cloud Portal and Mobile App and 1 more, on October 20, 2025.
All performance of the system should now be back to normal. If you are still having issues, please notify you support team.
Affected components
Update timeline
- monitoring Oct 20, 2025, 02:43 PM UTC
System Status: We’re currently experiencing degraded performance across reporting features, the web app, and mobile sync. This is due to a technical fault with an upstream provider. Our team is actively monitoring the situation and working with the provider to restore normal service. Updates will be shared as they become available.
- resolved Oct 20, 2025, 09:23 PM UTC
All performance of the system should now be back to normal. If you are still having issues, please notify you support team.
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