Resolved after 13 days 5 hours, affecting Mobile App, on August 1, 2018.
The latest iOS release has fixed the issue. All users with auto-update enabled should have received the latest version. If you are still experiencing it, then please delete and re-install the iOS app.
Affected components
Update timeline
- identified Aug 01, 2018, 10:28 AM UTC
We have found an issue where the iOS mobile app freezes. We believe the root cause is related to push notifications. The next release will have a fix for this issue. If you are experiencing these issues in the meantime then please disable push notifications for ServiceBridge.
- monitoring Aug 01, 2018, 09:51 PM UTC
A fix has been implemented and will be in the next iOS release. We are monitoring this issue to confirm it has been fixed.
- resolved Aug 14, 2018, 03:46 PM UTC
The latest iOS release has fixed the issue. All users with auto-update enabled should have received the latest version. If you are still experiencing it, then please delete and re-install the iOS app.
Your product runs on more than GPS Insight
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services