GPS Insight incident

Issues with Geo Tracking

Resolved after 19 minutes, affecting Cloud Portal, on August 27, 2018.

resolved Aug 27, 2018, 01:24 PM UTC

The ServiceBridge team has confirmed that issue relating to Geo Tracking view has been resolved.

Started
Aug 27, 2018, 01:05 PM UTC
Resolved
Aug 27, 2018, 01:24 PM UTC
Duration
19m
Detected by Pingoru
Aug 27, 2018, 01:05 PM UTC

Affected components

Cloud Portal

Update timeline

  1. investigating Aug 27, 2018, 01:05 PM UTC

    We are currently experiencing issues with Geo Tracking view on ServiceBridge web application. Our engineering team is currently investigating the issue, and will provide updates on resolution as they become available. Please check this page regularly for updates.

  2. monitoring Aug 27, 2018, 01:15 PM UTC

    The ServiceBridge team has implemented a repair for technical issue related to icons not showing up on Tracking view. We are continuing to monitor this issue to ensure ServiceBridge functionality returns for all users. Please continue to check this page for regular updates.

  3. resolved Aug 27, 2018, 01:24 PM UTC

    The ServiceBridge team has confirmed that issue relating to Geo Tracking view has been resolved.

Your product runs on more than GPS Insight

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →