GPS Insight incident

ServiceBridge 360 and Mobile App Degraded Performance

Resolved after 22 minutes, affecting Cloud Portal and Mobile App, on March 19, 2019.

identified Mar 19, 2019, 06:59 PM UTC

ServiceBridge 360 and the Mobile API are currently experiencing speed issues and therefore, providing downgraded performance. This issue has been escalated and our team is working on a fast resolution.

Started: Mar 19, 2019, 06:59 PM UTC
Resolved: Mar 19, 2019, 07:22 PM UTC
Duration: 22m
Detected by Pingoru: Mar 19, 2019, 06:59 PM UTC

Affected components

Cloud PortalMobile App

Update timeline

identified Mar 19, 2019, 06:59 PM UTC

ServiceBridge 360 and the Mobile API are currently experiencing speed issues and therefore, providing downgraded performance. This issue has been escalated and our team is working on a fast resolution.
resolved Mar 19, 2019, 07:22 PM UTC

ServiceBridge 360 and Mobile API speeds have been resolved.

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