Resolved after 15 hours 2 minutes, affecting Cloud Portal, on March 19, 2019.
The ServiceBridge team has confirmed that technical issues relating to QuickBooks sync degraded performance have been resolved, and the system is back to full functionality.
Affected components
Cloud Portal
Update timeline
- identified Mar 19, 2019, 05:25 PM UTC
At this time, the speed for the sync between ServiceBridge and QBO is severely reduced. We are working to improve the speed and will keep this page updated.
- identified Mar 19, 2019, 05:25 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 20, 2019, 08:27 AM UTC
The ServiceBridge team has confirmed that technical issues relating to QuickBooks sync degraded performance have been resolved, and the system is back to full functionality.
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