GPS Insight incident
Deleting Photos on Mobile Device Blocks Further Sync
Minor Vendor's status page →
Resolved after 4 hours 24 minutes, affecting Mobile App and Mobile App Sync, on May 14, 2019.
A fix was released and we've been monitoring the issue for the last 2 hours. All is back to normal.
Affected components
Mobile AppMobile App Sync
Update timeline
- investigating May 14, 2019, 03:13 PM UTC
When a user deletes a photo from the mobile app an error occurs that prohibits further syncing of data between the mobile app and web app.
- identified May 14, 2019, 03:37 PM UTC
We have identified what is causing the sync issues and are working on a fix.
- resolved May 14, 2019, 07:37 PM UTC
A fix was released and we've been monitoring the issue for the last 2 hours. All is back to normal.
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