GPS Insight incident

QuickBooks Online Experiencing Issues

Resolved after 1 day 3 hours, affecting Cloud Portal and Mobile App, on July 8, 2019.

resolved Jul 09, 2019, 06:16 PM UTC

QuickBooks has resolved the issue causing QuickBooks Online accounts to disconnect from ServiceBridge.

Started
Jul 08, 2019, 02:51 PM UTC
Resolved
Jul 09, 2019, 06:16 PM UTC
Duration
1d 3h
Detected by Pingoru
Jul 08, 2019, 02:51 PM UTC

Affected components

Cloud PortalMobile App

Update timeline

  1. investigating Jul 08, 2019, 02:51 PM UTC

    QuickBooks Online is experiencing issues at this time which is causing QuickBooks Online accounts to disconnect from ServiceBridge. This is causing entities that normally sync between ServiceBridge and QuickBooks Online to stall syncing. We will keep this page updated with new information as we have it.

  2. resolved Jul 09, 2019, 06:16 PM UTC

    QuickBooks has resolved the issue causing QuickBooks Online accounts to disconnect from ServiceBridge.

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