Resolved after 18 hours 2 minutes, affecting Cloud Portal, on January 17, 2020.
The issue with emails manually typed into the CC or BCC fields in the invoice email feature has now been resolved. Once again, we are sorry for the inconvenience this caused.
Affected components
Update timeline
- investigating Jan 17, 2020, 10:11 PM UTC
In the invoice email feature, if an email is manually typed into the CC or BCC fields, the emails are not being sent. If an email is in these fields and selected from existing contacts, the emails are sending properly. A fix will be released early next week and we will provide more information at this time. Please accept our apologies for this inconvenience!
- monitoring Jan 17, 2020, 10:11 PM UTC
In the invoice email feature, if an email is manually typed into the CC or BCC fields, the emails are not being sent. If an email is in these fields and selected from existing contacts, the emails are sending properly. A fix will be released early next week and we will provide more information at this time. Please accept our apologies for this inconvenience!
- resolved Jan 18, 2020, 04:13 PM UTC
The issue with emails manually typed into the CC or BCC fields in the invoice email feature has now been resolved. Once again, we are sorry for the inconvenience this caused.
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