QBO tax sync issues

Update timeline

1. investigating Apr 20, 2021, 04:50 PM UTC

   We are currently investigating an issue where Invoices are not syncing over to QBO.

2. investigating Apr 20, 2021, 04:58 PM UTC

   We are continuing to investigate this issue.

3. identified Apr 20, 2021, 05:45 PM UTC

   We've identified the issue is on the side of QBO. They are made aware and working to resolve the issue. We will provide updates as we hear from QBO.

4. monitoring Apr 21, 2021, 01:37 PM UTC

   QBO has implemented a fix and everything should be working as normal. We will continue to monitor the situation.

5. monitoring Apr 21, 2021, 02:41 PM UTC

   We are continuing to monitor for any further issues.

6. resolved Apr 21, 2021, 04:58 PM UTC

   This incident has been resolved.