Resolved after 23 hours 37 minutes, affecting Mobile App, on May 13, 2021.
The iOS update is now available.
Affected components
Mobile App
Update timeline
- identified May 13, 2021, 05:12 PM UTC
We were notified that on some iOS devices are having issues accessing Custom Forms. Please refrain from updating to iOS 14.5, our developers are looking into this issue.
- monitoring May 14, 2021, 03:46 PM UTC
We have submitted an update to the iOS App store for an update for FSM. We are waiting for App Store approve for it to be released. When available, users can manually search "GPS Insight Field Service" in the app store and will be shown an option to "Update". Newest release version 6.6.3
- monitoring May 14, 2021, 03:49 PM UTC
The iOS update is now available.
- resolved May 14, 2021, 04:50 PM UTC
This incident has been resolved.
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