GPS Insight incident

Quickbooks Online Sync delay

Resolved after 3 hours 53 minutes, affecting REST API and Website, on May 21, 2021.

monitoring May 21, 2021, 05:41 PM UTC

A fix has been implemented and we are currently monitoring the results

Started
May 21, 2021, 02:57 PM UTC
Resolved
May 21, 2021, 06:50 PM UTC
Duration
3h 53m
Detected by Pingoru
May 21, 2021, 02:57 PM UTC

Affected components

REST APIWebsite

Update timeline

  1. investigating May 21, 2021, 02:57 PM UTC

    We are currently investigating an issue with delayed sync to QBO.

  2. identified May 21, 2021, 05:21 PM UTC

    We've identified the root cause of this issue and currently implementing a fix.

  3. monitoring May 21, 2021, 05:41 PM UTC

    A fix has been implemented and we are currently monitoring the results

  4. resolved May 21, 2021, 06:50 PM UTC

    This incident has been resolved.

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