GPS Insight incident

Server error/Limited access to GPS Insight FSM

Resolved after 2 hours 32 minutes, affecting Cloud Portal and REST API and 1 more, on May 26, 2021.

monitoring May 26, 2021, 05:02 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 26, 2021, 04:28 PM UTC
Resolved
May 26, 2021, 07:01 PM UTC
Duration
2h 32m
Detected by Pingoru
May 26, 2021, 04:28 PM UTC

Affected components

Cloud PortalREST APICustomer Portal

Update timeline

  1. investigating May 26, 2021, 04:28 PM UTC

    We are currently investigating this issue.

  2. identified May 26, 2021, 04:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 26, 2021, 05:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 26, 2021, 07:01 PM UTC

    This incident has been resolved.

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