Resolved after 4 hours 37 minutes, affecting Cloud Portal and Mobile App, on November 15, 2022.
A fix has been implemented and we are monitoring the results.
Affected components
Cloud PortalMobile App
Update timeline
- investigating Nov 15, 2022, 05:46 PM UTC
We are experiencing some unexpected performance issues. We are looking into the issue.
- identified Nov 15, 2022, 07:01 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 15, 2022, 08:44 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 15, 2022, 09:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 15, 2022, 10:23 PM UTC
This incident has been resolved.
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