GPS Insight incident

Degradation

Resolved after 2 hours 11 minutes, affecting Cloud Portal and Mobile App Sync and 1 more, on December 22, 2022.

monitoring Dec 22, 2022, 06:11 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 22, 2022, 04:57 PM UTC
Resolved
Dec 22, 2022, 07:08 PM UTC
Duration
2h 11m
Detected by Pingoru
Dec 22, 2022, 04:57 PM UTC

Affected components

Cloud PortalMobile App SyncWebsite

Update timeline

  1. investigating Dec 22, 2022, 04:57 PM UTC

    We have noticed that the system is slow to response to some actions. Our team is currently investigating.

  2. identified Dec 22, 2022, 05:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 22, 2022, 06:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 22, 2022, 07:08 PM UTC

    This incident has been resolved.

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