GoToMyPC incident
LogMeIn Rescue, Pro, Central, and G2ARS v5 - Session failures
Ongoing since 03:36 PM UTC, affecting Rescue and Pro/Central.
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
Affected components
Update timeline
- investigating Nov 05, 2026, 03:36 PM UTC
We are actively investigating reports that some LogMeIn Rescue and G2ARS v5 customers may be experiencing attended session not starting and unattended devices not deployed. Our engineers are working to identify the issue and will provide another update shortly.
- identified Nov 05, 2026, 03:48 PM UTC
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
- monitoring Nov 05, 2026, 05:07 PM UTC
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
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