GoToMyPC incident

LogMeIn Rescue and G2ARS v5 - new session fails

Ongoing since 06:38 PM UTC, affecting Rescue.

investigating Oct 28, 2026, 06:38 PM UTC

We are actively investigating reports that some LogMeIn Rescue and G2ARS v5 customers may be experiencing attended session not starting and unattended devices not deployed. Our engineers are working to identify the issue and will provide another update shortly.

Started
Oct 28, 2026, 06:38 PM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
Oct 28, 2026, 06:38 PM UTC

Affected components

Rescue

Update timeline

  1. investigating Oct 28, 2026, 06:38 PM UTC

    We are actively investigating reports that some LogMeIn Rescue and G2ARS v5 customers may be experiencing attended session not starting and unattended devices not deployed. Our engineers are working to identify the issue and will provide another update shortly.

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