Resolved after 2 hours 23 minutes, affecting Point of Sale (POS) and Kiosk and 1 more, on February 26, 2026.
All system monitors are continuing to report health metrics within expected ranges.
Affected components
Update timeline
- investigating Feb 26, 2026, 06:33 PM UTC
We are currently investigating an issue with system latency that can affect POS loading, Kiosk Ordering and Manager Dashboard page loading.
- investigating Feb 26, 2026, 07:31 PM UTC
We have mitigated the immediate issues while our engineers continue investigating the root cause of the ongoing incident. Further updates will be published as details become available.
- monitoring Feb 26, 2026, 07:55 PM UTC
We are observing a return to normal request latency levels after implementing mitigations.
- resolved Feb 26, 2026, 08:56 PM UTC
All system monitors are continuing to report health metrics within expected ranges.
Your product runs on more than GoTab
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services