GoTab incident

System Latency

Minor Resolved View vendor source →
Started
Feb 26, 2026, 06:33 PM UTC
Resolved
Feb 26, 2026, 08:56 PM UTC
Duration
2h 23m
Detected by Pingoru
Feb 26, 2026, 06:33 PM UTC

Affected components

Point of Sale (POS)KioskManager Dashboard

Update timeline

  1. investigating Feb 26, 2026, 06:33 PM UTC

    We are currently investigating an issue with system latency that can affect POS loading, Kiosk Ordering and Manager Dashboard page loading.

  2. investigating Feb 26, 2026, 07:31 PM UTC

    We have mitigated the immediate issues while our engineers continue investigating the root cause of the ongoing incident. Further updates will be published as details become available.

  3. monitoring Feb 26, 2026, 07:55 PM UTC

    We are observing a return to normal request latency levels after implementing mitigations.

  4. resolved Feb 26, 2026, 08:56 PM UTC

    All system monitors are continuing to report health metrics within expected ranges.

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