GoTab incident

Platform Latency

Minor Resolved View vendor source →
Started
Apr 18, 2026, 08:55 PM UTC
Resolved
Apr 19, 2026, 12:32 AM UTC
Duration
3h 37m
Detected by Pingoru
Apr 18, 2026, 08:55 PM UTC

Affected components

Point of Sale (POS)Customer Facing Display (CFD)Kitchen Display System (KDS)

Update timeline

  1. investigating Apr 18, 2026, 08:55 PM UTC

    Our team is still actively investigating platform latency issues affecting orders not immediately updating in the KDS, slow POS response and CFDs having difficulty connecting to the POS.

  2. resolved Apr 19, 2026, 12:32 AM UTC

    Our engineering team has resolved the incident and verified that normal operations have been restored.

Looking to track GoTab downtime and outages?

Pingoru polls GoTab's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when GoTab reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track GoTab alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring GoTab for free

5 free monitors · No credit card required