GoTab experienced a minor incident on April 18, 2026 affecting Point of Sale (POS) and Customer Facing Display (CFD) and 1 more component, lasting 3h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Point of Sale (POS)Customer Facing Display (CFD)Kitchen Display System (KDS)
Update timeline
- investigating Apr 18, 2026, 08:55 PM UTC
Our team is still actively investigating platform latency issues affecting orders not immediately updating in the KDS, slow POS response and CFDs having difficulty connecting to the POS.
- resolved Apr 19, 2026, 12:32 AM UTC
Our engineering team has resolved the incident and verified that normal operations have been restored.