Resolved after 3 hours 37 minutes, affecting Point of Sale (POS) and Customer Facing Display (CFD) and 1 more, on April 18, 2026.
Our engineering team has resolved the incident and verified that normal operations have been restored.
Affected components
Point of Sale (POS)Customer Facing Display (CFD)Kitchen Display System (KDS)
Update timeline
- investigating Apr 18, 2026, 08:55 PM UTC
Our team is still actively investigating platform latency issues affecting orders not immediately updating in the KDS, slow POS response and CFDs having difficulty connecting to the POS.
- resolved Apr 19, 2026, 12:32 AM UTC
Our engineering team has resolved the incident and verified that normal operations have been restored.
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