Gorgias incident

Users are not receiving notifications

Major Resolved View vendor source →

Gorgias experienced a major incident on November 4, 2025, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 07:08 AM UTC
Resolved
Nov 04, 2025, 07:37 AM UTC
Duration
29m
Detected by Pingoru
Nov 04, 2025, 07:08 AM UTC

Update timeline

  1. identified Nov 04, 2025, 07:08 AM UTC

    Our team has been notified of users receiving notifications and not being able to view notifications on the platform. We are actually investigating the issue and are working towards resolving this.

  2. identified Nov 04, 2025, 07:11 AM UTC

    Our team has been notified of users not receiving notifications and not being able to view notifications on the platform. We are currently investigating the issue and are working towards resolving this.

  3. resolved Nov 04, 2025, 07:37 AM UTC

    We can now confirm that users are once again able to see and receive notifications on the platform and the incident has been resolved. We appreciate your patience and apologize for the inconvenience caused.