Gorgias incident

Voice Statistic outdated

Major Resolved View vendor source →

Gorgias experienced a major incident on November 13, 2025 affecting Native Phone, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 01:29 PM UTC
Resolved
Nov 13, 2025, 03:01 PM UTC
Duration
1h 32m
Detected by Pingoru
Nov 13, 2025, 01:29 PM UTC

Affected components

Native Phone

Update timeline

  1. identified Nov 13, 2025, 01:29 PM UTC

    Calls are not affected, only statistic.We identified issue and working on solution.

  2. resolved Nov 13, 2025, 03:01 PM UTC

    Issue has been resolved and latest statistical data should be visible.